ORGANISATION

• To define, select, recruit, implement and communicate a refreshed Executive and managerial team structure.
• To review position descriptions and accountabilities of care and administration staff.

PEOPLE AND CULTURE

• To review communication channels, tools and processes.
• To recruit and retain talented staff by reviewing recruitment strategy, Human Resources policies, job satisfaction monitoring, rewards and recognition.
• To review the training framework, mentoring and succession planning.
• Define a culture that shapes how we operate.

TECHNOLOGY AND DATA

• To embrace digital disruption and create mechanisms to review performance through integrated dashboards.
• Be market ready to adopt and integrate new technology to build a leading-edge experience for clients and staff.