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Strategic Plan


  • To define, select, recruit, implement and communicate a refreshed Executive and managerial team structure.
  • To review position descriptions and accountabilities of care and administration staff.


  • To review communication channels, tools and processes.
  • To recruit and retain talented staff by reviewing recruitment strategy, Human Resources policies, job satisfaction monitoring, rewards and recognition.
  • To review the training framework, mentoring and succession planning.
  • Define a culture that shapes how we operate.


  • To embrace digital disruption and create mechanisms to review performance through integrated dashboards.
  • Be market ready to adopt and integrate new technology to build a leading-edge experience for clients and staff.

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